Hello,
On the description it says that the pot is perforated. But I received a pot (a very nice one, by the way) without a hole at the bottom. Am I supposed to do it myself? Thank you in advance for your answers.

Question

Hello, 
On the description it says that the pot is perforated. But I received a pot (a very nice one, by the way) without a hole at the bottom. Am I supposed to do it myself? Thank you in advance for your answers.

Answer

Hello,
After checking, the supplier sheet specifies that a drainage hole should indeed be present.
We apologise for any inconvenience caused and, if you have not already done so, please contact our customer service department to clarify the situation: https://helpcenter.galaxus.ch/hc/fr/requests/new

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Question about Elho Loft Urban

Hello, On the description it says that the pot is perforated. But I received a pot (a very nice one, by the way) without a hole at the bottom. Am I supposed to do it myself? Thank you in advance for your answers.