Alcatel LUCENT ENTERPRISE 400 Enterprise DeskPhone with Cordless Handset

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Product details

Alcatel-Lucent Enterprise ALE-400 - VoIP phone

Product type: VoIP phone
Total number of wireless handsets: 1
Compatible platforms: OmniPCX Enterprise, OXO Connect, IP NOE, OXO Connect Evolution

Main features:

  • Integrated Ethernet switch
  • VoIP protocols: SRTP
  • Voice codecs: G.722, G.729ab, Opus, G.711a-law, G.711µ-law
  • Handsfree: Yes
  • Call services: Voice mail, call forwarding, call hold, call park
  • Display: Touchscreen LCD display - colour: Yes
  • Display functions: Touchscreen
  • Number of network connections: 2 x Ethernet 10Base-T/100Base-TX/1000Base-T
  • Colour of housing: Neptune Blue

Explanatory details:

  • Product type: VoIP phone
  • Compatible platforms: OmniPCX Enterprise, OXO Connect, IP NOE, OXO Connect Evolution
  • Total number of wireless handsets: 1
  • Colour of housing: Neptune Blue
  • Phone features: Wireless interface.

Key specifications

Phone type
VoIP
Phone connection
Ethernet
Phone Features
Call barring, Call forwarding, Hands-free kit, Waiting
Item number
37664642

General information

Manufacturer
Alcatel
Category
Phones
Manufacturer no.
3ML27420AA
Release date
22.8.2023

Colour

Colour
Blue
Exact colour description
Neptune Blue

Phone properties

Phone type
VoIP
Phone connection
Ethernet
VoIP protocol
SRTP
Max. number of handsets
1
Signal transmission
Bluetooth, NFC, Wi-Fi
Phone Features
Call barring, Call forwarding, Hands-free kit, Waiting
PoE Standard
802.3at (PoE+)

Connections

Network connections
RJ45 (2x)
USB ports
USB-C
Wireless transmission
Bluetooth, NFC, Wi-Fi

Display properties

Image resolution
480 x 272 pixels
Display size (inches)
4.30"

Origin

Country of origin
China

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
Socket

Product dimensions

Length
162 mm
Width
228 mm
Height
219 mm

14-day cancellation right
30-day right of return
24 Months statutory warranty

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Phones» category have a defect within the first 24 months?

Source: Galaxus
  • 13.Yealink
    1,4 %
  • 15.Panasonic
    1,5 %
  • 16.Alcatel
    1,6 %
  • 17.Swissvoice
    1,7 %
  • 18.Auerswald
    2,1 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • 1.Alcatel
    0 days
  • 1.Panasonic
    0 days
  • 1.Philips
    0 days
  • 1.Telekom
    0 days
  • 5.amplicom
    1 day

Return rate

How often is a product of this brand in the «Phones» category returned?

Source: Galaxus
  • 3.Auerswald
    1,8 %
  • 4.Unify Sip
    1,9 %
  • 5.Alcatel
    2,3 %
  • 6.Doro
    2,4 %
  • 7.Avaya
    2,8 %
Source: Galaxus