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Cisco Headset 721 - Headset - On-Ear - B

Wireless, USB-A
Ratings
BrandMore from Cisco
Test reports1 test
Currently out of stock
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Product details

The Cisco Headset 721 is a wireless on-ear headset specifically designed for use in offices and call centers. With its Bluetooth technology, it allows for flexible use without the hassle of cables. The headset is Webex certified, making it ideal for professional applications. It offers an impressive talk time of up to 23 hours, ensuring users are not interrupted even during longer conversations. The lightweight design, weighing only 168 grams, provides high comfort even during extended usage sessions. With a range of up to 65 meters, users can move freely around the room during calls without losing connection. The headset comes in an elegant Carbon Black finish and offers easy connectivity via USB.

  • Webex certified for optimal performance in professional environments
  • Wireless range of up to 65 meters for maximum freedom of movement
  • Lightweight design at only 168 grams for high comfort
  • Long talk time of up to 23 hours for extended use
  • Quick charging time of just 2.2 hours for efficient usage.

Key specifications

Headset design
Mono
Headset Type
On Ear Headset
Optimised / Certified for
Cisco
Peripheral connection
Bluetooth
Equipment + Functions
Microphones, Mute, Noise Reduction
USB Type
USB-A
Item number
36142616

General information

Manufacturer
Cisco
Category
Office headset
Manufacturer no.
BUN-721+CAMD-C-WW
Release date
14.4.2024

Colour

Colour
Black
Exact colour description
Carbon black

Office headset properties

Headset Type
On Ear Headset
Signal transmission
Wireless
Peripheral connection
Bluetooth
USB Type
USB-A
Headset design
Mono
Application range
Call centre, Office
Fit
Headband
Signal frequency
20000 Hz
Wireless transmission range
65 m
Equipment + Functions
Microphones, Mute, Noise Reduction
Set contents
incl. charging station
Optimised / Certified for
Cisco

Battery properties

Talk time
23 h
Standby time
45 h
Charging time
2.20 h

Origin

Country of origin
China

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
USB Type-A

Product dimensions

Weight
168 g

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Product Safety

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «Office headset» category have a defect within the first 24 months?

Source: Galaxus
  • Cisco
    Not enough data
  • 1.GN Netcom
    0 %
  • 2.Microsoft
    0,2 %
  • 2.Panasonic
    0,2 %
  • 4.V7
    0,3 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • Cisco
    Not enough data
  • 1.Belkin
    0 days
  • 1.JLab Audio
    0 days
  • 1.Lenovo
    0 days
  • 1.LogiLink
    0 days

Return rate

How often is a product of this brand in the «Office headset» category returned?

Source: Galaxus
  • Cisco
    Not enough data
  • 1.V7
    0,6 %
  • 2.Microsoft
    1,1 %
  • 3.LogiLink
    1,2 %
  • 4.HP
    1,6 %
Source: Galaxus

Translation: machine translated
Without ratingNo rating
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connectSingle testReleaseJuly 2025

In terms of price, the Cisco HS-WL-721 is in the mid-range of the conference head sets tested by connect professional. But in terms of features, it is a real specialist. With little regard for the qualities required for fulfilling media playback, it demonstrates extremely convincing behaviour during conference calls and telephone calls...