Contact Center Headset, binaural. Connection to the device: QD. Wearing style: On-Ear, Headband style: Overhead, Wearing mode: Duo. Suitable for: Office, Call Center. Microsoft Certification: No. With an overhead band for optimal stability. On-ear headphones with an audio bandwidth of 100 to 6800 Hz. Microphone with noise-canceling effect. The Plantronics Encorepro HW520 Contact Center Headset features a thoughtful, comfortable, and stable design, along with a range of functions for an optimized audio experience in everyday work. Designed for maximum wearing comfort. Weighing only 74 grams, the headset is so light that you might forget you’re wearing it. Softer, almost luxurious ear cushions are a key comfort factor for those who need to be constantly reachable. Thanks to the QuickDisconnect feature, softphone users can move freely around the office. Enjoy pleasant customer interactions with top audio quality. For mutually pleasant customer interactions, audio quality is a crucial factor. The visual and tactile positioning aids on the headset allow you to easily find the optimal microphone positioning. The microphone suppresses interference from background noise, enabling better clarity. Protection against sound spikes. Additionally, the headset's headphones are equipped with wideband audio and SoundGuard technology, providing employees with better call quality and protection from sound spikes. Core design with integrated metal elements. When a headset is used daily, there is a risk of rapid wear and tear. The Encorepro HW520 is more robust than other headsets due to the integrated metal elements in its core design. The flexible, single-piece swivel arm ensures that nothing breaks, and thanks to laser processing, the connection points between the ear cups and the headband are sturdy.
Headset Type | On Ear Headset |
Peripheral connection | USB, USB-C |
USB Type | USB-A |
Headset design | Stereo |
Equipment + Functions | Microphones, Noise Reduction |
Optimised / Certified for | Skype |
Item number | 39621906 |
Manufacturer | Poly |
Category | Office headset |
Manufacturer no. | 783P7AA#ABB |
Release date | 2.2.2024 |
Colour | Black |
Exact colour description | Black |
Headset Type | On Ear Headset |
Signal transmission | Cable |
Peripheral connection | USB, USB-C |
USB Type | USB-A |
Headset design | Stereo |
Application range | Call centre, Office |
Fit | Headband |
Signal frequency | 0 GHz |
Cable length | 78.50 cm |
Equipment + Functions | Microphones, Noise Reduction |
Set contents | incl. charging cable |
Optimised / Certified for | Skype |
Country of origin | China |
Manufacturer commitment | SBTi |
CO₂-Emission | |
Climate contribution |
Scope of delivery | 1 piece |
Length | 149 mm |
Width | 111 mm |
Height | 67 mm |
Weight | 74 g |
Length | 17.60 cm |
Width | 14.80 cm |
Height | 8 cm |
Weight | 89 g |
Product Safety |
How often does a product of this brand in the «Office headset» category have a defect within the first 24 months?
Source: GalaxusHow many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: GalaxusHow often is a product of this brand in the «Office headset» category returned?
Source: Galaxus