The cartridge or colour cartridge is not supplied as standard with the printer itself, but it is included in the paper kit. The paper kits such as XC-20L, XC-60L and XS-20L each come with a colour cartridge together with the paper.

In this case, we will refer you to our Galaxus Assistant, which provides direct contact options so that the problem can be checked and you can be helped accordingly. https://www.galaxus.ch/help

As a set price does not automatically adjust to the individual prices, it can happen that the set price is higher after a reduction in the individual price than if the individual items are ordered separately.