Unfortunately, I don't quite understand the question. Please contact our support team if you suspect a defect: https://www.galaxus.at/help

Yes, the device can play music from a USB stick. It supports the playback of MP3 files via USB.

The radio supports certain music services such as Spotify, Napster, Qobuz and Amazon Prime Music, which are directly integrated. It is not possible to integrate all music services as the integration is limited to these specific services.