Roborock S8
6000 Pa, Wiping cloth
Questions about Roborock S8
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Galaxus
7 months ago
Helpful answer
The Roborock S8 is compatible with the S8+ docking station. However, the docking station for the S8 Pro Ultra is not compatible with the regular S8 or S8+, as it requires special connections that are missing in these models.
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Galaxus
11 months ago
The vacuum cleaner can overcome door thresholds up to a height of 2 cm. With sharp edges of exactly 2 cm, it can be tight, and it then reliably manages around 1.9 cm; with rounded edges, slightly higher thresholds are also possible. It cannot overcome higher thresholds of 3 cm or more.
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Former employee
1 year ago
Helpful answer
In fact, we no longer receive the classic S7. Only one customer still sells it second-hand.
The model has now been replaced by the S8, which is available in good quantities.
Former user
1 year ago
Helpful answer
Vacuums and mops my oiled parquet perfectly. Comes with everything you need. For mopping, I simply add the specific cleaner to the water compartment 👍🏼 I've only had it since around Dec. 2023 and am more than satisfied.
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Yes, and a replacement filter can also be ordered from Digitec.
Here is the link:
Roborock S7/S7+ series HEPA filter (set of 2) (1 piece)
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Good day
Charging station is included. As I have never wet cleaned, replacing the pads is a secondary consideration. Replacing the filter and the rotating brush may be more important. With my Roborock S7, I bought a spare parts pack once in 2.5 years for 50.
I am currently learning the S8 (new plan) and am delighted with the Roborock product, whether S7 or now S8. Highly recommended.
As I didn't feel like connecting it to the WiFi, I only use it via the 3 buttons. That way I didn't have to explain our rooms, which are divided by thresholds and stairs, to him. It works dry/wet and includes spot cleaning at the touch of a button.
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We have the robot in three households (2 private, one company) and are very satisfied.
The app is easy to use, mapping is just as simple and it is very intelligent.
Only if the door frame is too high (2cm) is it difficult to get over.
But I would buy it again at any time and can absolutely recommend it.
Thank you for your detailed message! Please contact our customer service team with your situation so that they can review your request and work with you to find a solution.
The following link will take you to our contact form:
https://helpcenter.digitec.ch/hc...
Unfortunately, I can't understand whether you have a question about this. As usual, you have a 2-year bring-in guarantee with us.
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Yes, you can create different plans. However, you have to place the S8 on the desired floor and select the corresponding plan. Since it can then no longer find the charging station, it returns to the starting point. A great device, cleans well and cleanly.
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The S8 is not upgradeable. If you bought it without, it will only operate without. Regards
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Unfortunately, you have to decide before you buy... that was possible with the S7.
The Pro Ultra (the robot) has a few more little things that are missing in the normal S8.
Look it up on the Internet if you can't find it at Digitec.
The extraction station cannot be retrofitted. It must be purchased together with the corresponding model.
Former employee
2 years ago
Unfortunately, you'd have to contact customer service to do this: https://helpcenter.galaxus.ch/hc...
Unfortunately, we do not have any information on this yet. As soon as the product becomes available to us through our suppliers, we will be able to check a possible inclusion.
Unfortunately, we do not have any information on this yet. As soon as the product becomes available to us through our suppliers, we will be able to check a possible inclusion. However, it can be assumed that we will offer it.
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