Questions about Xiaomi S20+

Marimarimar

7 months ago

I have just bought the xiaomi s20+ robot hoover. I previously had the mi mop essential and the xiaomi s12. I was always very satisfied with the suction power and was particularly looking forward to the carpet detection with this new model. To my dismay, the s20+ doesn't even want to drive over my high-pile carpet (just under 2 cm), let alone vacuum it. It gives it a wide berth! Even when I start it directly on the carpet, it quickly leaves again. I've tried surface cleaning, switching off carpet detection, but nothing has had any effect. The previous models had no problems with it. Does anyone have any tips for me on how to get the vacuum cleaner to vacuum my carpet? And preferably with carpet detection, as that's the main reason I bought it... these new sensitive models are pretty stupid. 😒

3 answers

lustigeleute

5 months ago

Can it also be operated without an app? So take it out of the box, press the button and it's good to go? Or does it have to make a phone call to China first?

1 answer

ajklein00

5 months ago • purchased this product

purchased this product

It requires you to download the app on your smart phone.

OledeaGénéreuse29

7 months ago

how to reset the robot's wifi

1 answer

Galaxus

7 months ago

To reset the robot hoover's Wi-Fi, simultaneously press the two light buttons on the top of the appliance for approximately 5 to 7 seconds until you hear a voice confirmation indicating that the reset is in progress. The Wi-Fi light will then flash, indicating that the robot is ready to be reconnected to the network via the Xiaomi Home app. This procedure resets the Wi-Fi connection, which is particularly useful after changing your password or router. Make sure your Wi-Fi network is 2.4 GHz, as the robot does not support 5 GHz. After the reset, use the Xiaomi Home application to reconnect the robot to your Wi-Fi network.

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Anonymous

8 months ago

Questions about the returned product tested, currently at 18% discount: why was it returned? how was it used by the previous owner? are photos available? Thank you

2 answers

RustigGodildo65

9 months ago

Is the delivery time actually 4 July if I order today, 1 July?

1 answer

Fabian Müller

9 months ago

The expected delivery date is displayed above the shopping cart button.

gygi

10 months ago

Is the height of the base station really 97cm? Or rather 9.7cm? Otherwise that would be with a spare tank etc...

2 answers

ivan.zippilli

10 months ago • purchased this product

purchased this product

Helpful answer

The standard base is the height of the vacuum cleaner (so not 97cm). The robot works very well

86.juliana

11 months ago

Can I only use the vacuum function? Is there a right of return on this item?

1 answer

meier.stephan

11 months ago • purchased this product

purchased this product

Helpful answer

Yes, only suction function is possible. Either set in the app or do not fit the mop pads

Bernhard1982

1 year ago

Accessories

1 answer

Bojana Vojinovic-Stankovic

1 year ago

The following is included in the scope of delivery: Operating instructions, main brush, main brush guard, charging station, microfibre mop attachment x 2, robot, side brush, dust container, power cable, water tank, mop head x 2 We offer the following brushes as optional accessories in our range https://www.galaxus.ch/comparison.... Please let us know if you require a specific accessory.