Can you please tell me if these headphones can be used for work calls so that not only do I not hear external noise, but also so that people who are communicating with me do not hear the noise in the background?

Question

Accepted Answer

Yes and no. The headphones are not designed for this, although they do work in louder environments, as the range of the microphone is very limited.
I switched back to Jabra for the office because I found the Sony too closed when speaking.

Answer

Hi,

Thank you for your question.
The WH-1000XM5 support the Sidetone function, In that case ambient sounds or the sounds of the headset operation may be heard through the headset, but this is not a malfunction.
You can also check everything you need for making a call here: https://cutt.ly/leeyvoto, (Copy and paste the link in your browser).

You can check full specs from this link: https://cutt.ly/WeeyhJA5, (Copy and paste the link in your browser).

Sony support UK

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Question about Sony WH-1000XM5

Can you please tell me if these headphones can be used for work calls so that not only do I not hear external noise, but also so that people who are communicating with me do not hear the noise in the background?