I ordered the monitor 3 days ago and it came with a remote control.

I confirm it doesn't. It is a pretty awesome product though. My best tech purchase in many years. Admittedly only because of the 32:9/49 inches characteristics - products from other company that are identical in size might be just as good if not better. But it is an honest product from Philips and I really enjoy using it, from proper work to play. Just make sure to use DisplayFusion or something similar to manage what effectively are three monitors beside one another. I split it in 3 separate screens for 3D computer graphics work and in 4 separate screens for programming or dealing with documents.

No. There are 4 buttons on the lower right.