Hello all. When I connect the monitor to my Mac or also to my HP with a display port cable, the monitor does not recognise the signal.
It can't be the cable.

Is there any way to connect the two devices via Displayport?

Question

Hello all. When I connect the monitor to my Mac or also to my HP with a display port cable, the monitor does not recognise the signal. 
It can't be the cable.

Is there any way to connect the two devices via Displayport?

Answer

Samsung Electronics GmbH 
Hello, 
Thank you for your enquiry.
Please describe this phenomenon to our support colleagues. 
To do so, go to our manufacturer's page and click on the support link.
Our colleagues will be happy to help you.
Kind regards from Schwalbach, 
Your Samsung Service Team

Answer

I have the curved screen 
Samsung LU32R590CWUXEN (32", 3840 x 2160 Pixels) Serial number: 8801643578459 
via the docking station 
i-tec Dual DP USB-C Power Delivery 4k Dock (DisplayPort, 100W, USB Type C, USB A) 
to the laptop 
ASUS Expertbook B9 450FA-BM0264R (14", Full HD, Intel Core i5-10210U, 16GB, 512GB, SSD) 
connected. And almost every time I restart the laptop, the screen needs an extra charge to make the display port active. This usually works by me switching the docking station off and on again. The DP input on the screen seems to me to be too insensitive.

Your data. Your choice.

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Question about Samsung LU32R590CWUXEN

Hello all. When I connect the monitor to my Mac or also to my HP with a display port cable, the monitor does not recognise the signal. It can't be the cable. Is there any way to connect the two devices via Displayport?