Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Legal noticePrivacy notice
Sony WF-1000XM4 (ANC, 12 h, Wireless)

Sony WF-1000XM4

ANC, 12 h, Wireless

Question about Sony WF-1000XM4

avatar
Anonymous

3 years ago

Hello all Does anyone happen to have experience with what to do if the charging case gets lost?

Avatar
avatar
SonyEuropeBV

3 years ago

Helpful answer
Hi,

on our support page you will find instructions on what to do if you have lost the charging case or an earphone?

Sony Support EN
avatar
Anonymous

3 years ago

Hello Sony Support EN
Thank you for your message. It is true that on your support page it is already written what can be done. The problem is that it doesn't show me any dealers in Switzerland (as well as in the rest of Europe). Am I doing something wrong? Or is it the idea that I should send my headphones to a dealer in England?
avatar
Anonymous

3 years ago

https://www.ebay.ch/itm...
avatar
Anonymous

3 years ago

It's best not to think about it too long and buy a new pair of headphones, you'll only get annoyed... I searched for a long time and found the same problem in several forums without a solution. I don't get any support from Digitec - sustainability doesn't really seem to be an issue...