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TCL MOVETIME Family Watch MT40X (44 mm, 4G)

TCL MOVETIME Family Watch MT40X

44 mm, 4G


Question about TCL MOVETIME Family Watch MT40X

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EileenGent

4 years ago

Hello, I've downloaded the TCL app to my phone but it won't recognise the IMEI number that came with the watch so that I can synch the two... I've inserted the free 30 nano sim card that came with the watch.. could this possibly be the problem? When I try to access the QR code on the watch it says no network detected... help! many thanks

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EileenGent

4 years ago

thank you!

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familyonamission

4 years ago

Hi there
Yes, the watch needs a working SIM to establish a connection with your phone. I never had to use the IMEI. It is sufficient to scan the QR code with the app on your phone.
Hope that helps.