Hello together

After I bought the SDW 60 HS headset here, I also bought the SDW 5 BS- EU charging station from Digitec. The problem is that the headset does not connect to the base station.
Do I still need the BTD 800 USB dongle to connect my own Sennheiser wireless headset or is this only for external devices?

Thank you for your help.

Question

Hello together

After I bought the SDW 60 HS headset here, I also bought the SDW 5 BS- EU charging station from Digitec. The problem is that the headset does not connect to the base station.
Do I still need the BTD 800 USB dongle to connect my own Sennheiser wireless headset or is this only for external devices?

Thank you for your help.

Answer

The best thing to do is to contact our customer service directly at https://helpcenter.galaxus.ch/hc/de/requests/new. Your request can then be examined individually.

Your data. Your choice.

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