Hello
Can anyone help me:
Monitor unpacked and mounted.
Switched on after connecting and NO PICTURE, NO OSD. The picture does not stay completely black but glows slightly. Tried with HDMI, DP on two PCs and 1 laptop.... Is it defective? Thanks!

Question

Hello
Can anyone help me:
Monitor unpacked and mounted.
Switched on after connecting and NO PICTURE, NO OSD. The picture does not stay completely black but glows slightly. Tried with HDMI, DP on two PCs and 1 laptop.... Is it defective?  Thanks!

Answer

Looks like a backlight defect. If <7 days since receipt, simply DOA at Digitec = immediate exchange by Digitec. If >7 days, then probably via Samsung support :)

Answer

Samsung Electronics GmbH 
Hello, 
Please describe this phenomenon to our support colleagues. 
To do so, go to our manufacturer's page and click on the support link.
Our colleagues will be happy to help you.
Kind regards from Schwalbach, 
Your Samsung Service Team

Answer

I think so. The monitor came on immediately for me

Your data. Your choice.

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Question about Samsung Odyssey G7 LC32G75TQSUXEN

Hello Can anyone help me: Monitor unpacked and mounted. Switched on after connecting and NO PICTURE, NO OSD. The picture does not stay completely black but glows slightly. Tried with HDMI, DP on two PCs and 1 laptop.... Is it defective? Thanks!