Hi All
I have a Surface and 2 HP monitors. I have connected this docking station with the supplied monitor cables. Here's the problem: when I unplug my Surface and then plug it back in, I have to "wiggle" the cable screens to get a display on the screens (otherwise I get the error message "No source detected").

= how can I fix the problem, thank you

Question

Hi All
I have a Surface and 2 HP monitors. I have connected this docking station with the supplied monitor cables. Here's the problem: when I unplug my Surface and then plug it back in, I have to "wiggle" the cable screens to get a display on the screens (otherwise I get the error message "No source detected").

=> how can I fix the problem, thank you

Answer

This behaviour is unusual and difficult to assess remotely.
Please contact Microsoft technical support. The experts can offer you a targeted solution.
https://www.microsoft.com/de-ch/contact.aspx

Your data. Your choice.

Search

Question about Microsoft Surface Dock 2 for business