I have just bought the xiaomi s20+ robot hoover. I previously had the mi mop essential and the xiaomi s12. I was always very satisfied with the suction power and was particularly looking forward to the carpet detection with this new model. To my dismay, the s20+ doesn't even want to drive over my high-pile carpet (just under 2 cm), let alone vacuum it. It gives it a wide berth! Even when I start it directly on the carpet, it quickly leaves again. I've tried surface cleaning, switching off carpet detection, but nothing has had any effect. The previous models had no problems with it. Does anyone have any tips for me on how to get the vacuum cleaner to vacuum my carpet? And preferably with carpet detection, as that's the main reason I bought it... these new sensitive models are pretty stupid. 😒