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Kandao Meeting Pro
EUR715,87

Kandao Meeting Pro


Question about Kandao Meeting Pro

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vivao

2 years ago

I just bought this device here (through my company) but I have a problem: the power supply unit comes with plugs that don't fit in Swiss sockets (European standard, thicker plugs). I'm using an EU>CH travel adapter but it's not practical. Does anyone have a solution? I'm not sure. It's a very good device, we have several in circulation. I recommend buying a real carrying case (e.g. Sony SRS-XB43 bluetooth speaker hard case which is the right size) because the supplied case only protects against dust.

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gschwinds

2 years ago

Hold the seller accountable, see below.

It is not entirely clear from the pictures. Isn't the camera simply powered by USB-C? If so, it should also be possible to use any other sufficiently powerful USB power supply.

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Digitec (or any other Swiss retailer) is obliged to supply electrical equipment with a Swiss plug. If the unit is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.

If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.

Info Digitec --> https://helpcenter.digitec.ch/hc...
Point 1 --> https://www.esti.admin.ch/de...

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Lucas Breithaupt

2 years ago

If no EU->CH adapter has been supplied, please contact our customer service department who will most likely be able to arrange this for you: https://helpcenter.digitec.ch/hc...