I'm getting desperate: in screen sampling, the rear lights are the wrong way round, i.e. right is left and vice versa: so if something green is displayed on the monitor on the right, the left speaker shows it and not the right one as it should be. It also doesn't help if I simply set/swap the areas the other way round within the G Hub software. The cable connections on the subwoofer are of course also connected correctly because you can't connect them the wrong way round otherwise they won't fit. Can't find anything via Goolge, don't know what to do 😫 Can anyone help me?

Question

I'm getting desperate: in screen sampling, the rear lights are the wrong way round, i.e. right is left and vice versa: so if something green is displayed on the monitor on the right, the left speaker shows it and not the right one as it should be. It also doesn't help if I simply set/swap the areas the other way round within the G Hub software. The cable connections on the subwoofer are of course also connected correctly because you can't connect them the wrong way round otherwise they won't fit. Can't find anything via Goolge, don't know what to do 😫 Can anyone help me?

Accepted Answer

Please report your situation to our customer service so that they can check your request and work with you to find a solution. If necessary, you can also contact Logitech Support at the same time.

The following link will take you to our contact form: https://helpcenter.galaxus.ch/hc/de/requests/new

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