No, this is not normal and you don't have to accept it.

- - - - - - - - - - - - - - - - -

Digitec (or any other Swiss dealer) is obliged to supply electrical equipment with a Swiss plug. If the equipment is supplied with a foreign plug, a suitable replacement cable must be provided if the power cable is plugged in or, if the power cable is permanently connected, a suitable adapter.

If the appliance is delivered without a suitable plug, please contact customer service and insist on a cable or adapter, free of charge.

#1 --> https://www.esti.admin.ch/fr...