
Apple MacBook Pro 13 – Late 2020
13.30", M1, 8 GB, 512 GB, DE
Apple MacBook Pro 13 – Late 2020
13.30", M1, 8 GB, 512 GB, DE
just a short info, had ordered the device and Galaxus offers me "delivery by invoice" I could also select that normally when ordering, but the status does not change days, then I called the hotline and after 45 min. was on it and then they told me "this item can not be sent by invoice". I called the hotline and after 45 minutes I was on the line and they told me "this item cannot be shipped by invoice". That this might not be possible for such a device is "OK" for me. But info after the order would have been an advantage, because in my profile it looked as if the order had been placed (at that time still in stock) and the status was "waiting for shipment". That should be a bit more transparent, but otherwise Galaxus is top.
Thank you very much for your feedback. I completely agree that we still need to work on the customer displays and information in this respect and are already doing so. We are constantly trying to improve for you, which we do well with the help of customers.