Just unpacked and plugged in (and ran through updates). I noticed the following - do other users also have this problem?
1) Latency in the video - regardless of whether HDMI or via USB to PC. Video image is slightly delayed? Pressing the codec button (H264/MJPEG) does not change anything?
2) Resolution 1080p/720p: No visible effect on screen (TV and monitor)?
3) USB-C (Power In): only power, no data signal USB-C (Out) must still be connected to the PC?

Question

Just unpacked and plugged in (and ran through updates). I noticed the following - do other users also have this problem?
1) Latency in the video - regardless of whether HDMI or via USB to PC. Video image is slightly delayed? Pressing the codec button (H264/MJPEG) does not change anything?
2) Resolution 1080p/720p: No visible effect on screen (TV and monitor)? 
3) USB-C (Power In): only power, no data signal > USB-C (Out) must still be connected to the PC?

Answer

Unfortunately, it is difficult to identify the source of your problem. Please contact the manufacturer's support service@kandaovr.com (only available in English) or submit a detailed request to us: https://www.galaxus.ch/after-sales. We will be happy to help you personally.

Your data. Your choice.

Search

Question about Kandao Meeting Pro