Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Fujitsu ScanSnap iX1500

Fujitsu ScanSnap iX1500


Question about Fujitsu ScanSnap iX1500

avatar
HB9JAT60

3 years ago

My scanner makes streaks and cleaning it according to the instructions does not help either. The machine is 2 years old and has been used a lot. The regular warranty has expired, but I still have a credit card warranty extension. Is it worth repairing or how much would the insurance company have to pay?

Avatar
avatar
tombrenner

3 years ago

Clean both scanner bars. Dampen the cloth with soapy water (it must not drip) and then rub it back and forth frequently over each scanner bar with the cloth stretched over your finger. Finally, moisten the cloth with glass cleaner and go over the scanner bars again.
Now make a scan on both sides. If there are still streaks, go over the scanner bar at the appropriate place with your fingertip or fingernail (or with a magnifying glass and a lamp) and feel whether there is a scratch (e.g. from a paper clip that has been pulled through). If there is a scratch, then the scanner bar must be replaced. Prices and estimates can be obtained from Fujitsu support (0800 673 8187, free of charge).
In very rare cases, an LED in the scanner bar may also be defective. In this case, however, there is a deep black, razor-sharp line about 1 mm wide. In this case, the scanner bar must also be replaced.
In most cases, however, cleaning is all that is needed. Often there are residues of ink on the scanner bar that have not dried and cannot be removed quickly with a duster.
Good luck1