Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Xqisit OE500 ANC (ANC, 18 h, Wireless)

Xqisit OE500 ANC

ANC, 18 h, Wireless


Question about Xqisit OE500 ANC

avatar
Helectronix

4 years ago

The oe500 are highly recommended headphones. However, they contain a gross design flaw. This is the second time I have had to send the headphones to the repair centre, so I would like to know if they are aware of this fault or if it has already been fixed. The problem : The ear cups have a hinge to fold them up, which makes them very compact. In addition, there is a second joint that allows the ear cups to rotate, which allows the ear cups to adjust to the wearer's head. The problem lies with the earpiece that connects the two joints. The connection between the earhook and the joint, which is responsible for the rotation of the auricles, has a very weak distribution of force, which can lead to this connection breaking within approx. 6 months of frequent (daily) use due to the frequent mechanical stress. This fault could be prevented, for example, by a more resilient design (better force distribution) or a harder material.

Avatar
avatar
fabiohuwyler

4 years ago

Helpful answer
I had exactly this problem too! Thanks for writing!
The headphones are great, but they always break in the same place.
avatar
Anonymous

3 years ago

The problem is definitely not fixed in the copies sold in November 2021.
avatar
jkrlol

4 years ago

I suspect not, but you should email this directly to Xqisit themselves and see if they can change it or not.
avatar
Anonymous

3 years ago

have the same problem