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i-tec Nano Dock (USB-C, 1 portion)
EUR59,77

i-tec Nano Dock

USB-C, 1 portion


Question about i-tec Nano Dock

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Anonymous

4 years ago

Why is the product description not correct? Digitec promises a resolution of 4K with 60Hz. However, the brochure then states: "Resolution: 1 screen - 1x HDMI - up to 4 K/30 Hz. 1 screen - 1x VGA - up to 1080 p/60 Hz 2 screens - 1x HDMI + 1 VGA - up to 2x 1080 p/60 Hz (same picture on both screens)".

Avatar
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i-tec Support

4 years ago

Helpful answer
Hello,

Thank you for letting us know. We will ask Digitec to fix the error.


Regarding the USB-C port and 4K / 60Hz - this is possible, but the docking station and the laptop must both support the DP 1.4 standard - Intel's 11th generation CPU and AMD's 2nd generation Ryzen CPU and newer - both support the DP 1.4 standard.
As I wrote earlier, this must also be supported by a docking station - C31NANODOCKVGAPD supports older DP 1.2 - that can offer a maximum resolution of 4K / 30Hz.

If you have further questions, please contact our technical support directly: support@itecproduct.com

Kind regards
i-tec team
------------------------------
Hello,

Thank you for letting us know. We will ask Digitec to fix the mistake.


Regarding the USB-C port and 4K/60Hz - that is possible but, the docking station and laptop both must support DP 1.4 standard - Intel's 11th Gen CPU and AMD's 2nd Gen Ryzen CPU and newer - both support DP 1.4 standard.
As I wrote, also a docking station needs to support it - C31NANODOCKVGAPD supports older DP 1.2 - that is able to provide max 4K/30Hz resolution.

If you would like more questions please do not hesitate to contact our technical support directly: support@itecproduct.com

Best regards
i-tec Team
avatar
Schnitta

4 years ago

Unfortunately not a rarity at Digitec... I don't even think USB-C can handle 4k/60hz in terms of bandwidth. I also wish that Digitec would clean up the product descriptions and details every now and then or that there was an (easy) way to report incorrect data.