EUR59,77
i-tec Nano Dock
USB-C, 1 portion
Question about i-tec Nano Dock
Why is the product description not correct? Digitec promises a resolution of 4K with 60Hz. However, the brochure then states: "Resolution: 1 screen - 1x HDMI - up to 4 K/30 Hz. 1 screen - 1x VGA - up to 1080 p/60 Hz 2 screens - 1x HDMI + 1 VGA - up to 2x 1080 p/60 Hz (same picture on both screens)".
Helpful answer
Hello,
Thank you for letting us know. We will ask Digitec to fix the error.
Regarding the USB-C port and 4K / 60Hz - this is possible, but the docking station and the laptop must both support the DP 1.4 standard - Intel's 11th generation CPU and AMD's 2nd generation Ryzen CPU and newer - both support the DP 1.4 standard.
As I wrote earlier, this must also be supported by a docking station - C31NANODOCKVGAPD supports older DP 1.2 - that can offer a maximum resolution of 4K / 30Hz.
If you have further questions, please contact our technical support directly: support@itecproduct.com
Kind regards
i-tec team
------------------------------
Hello,
Thank you for letting us know. We will ask Digitec to fix the mistake.
Regarding the USB-C port and 4K/60Hz - that is possible but, the docking station and laptop both must support DP 1.4 standard - Intel's 11th Gen CPU and AMD's 2nd Gen Ryzen CPU and newer - both support DP 1.4 standard.
As I wrote, also a docking station needs to support it - C31NANODOCKVGAPD supports older DP 1.2 - that is able to provide max 4K/30Hz resolution.
If you would like more questions please do not hesitate to contact our technical support directly: support@itecproduct.com
Best regards
i-tec Team
Thank you for letting us know. We will ask Digitec to fix the error.
Regarding the USB-C port and 4K / 60Hz - this is possible, but the docking station and the laptop must both support the DP 1.4 standard - Intel's 11th generation CPU and AMD's 2nd generation Ryzen CPU and newer - both support the DP 1.4 standard.
As I wrote earlier, this must also be supported by a docking station - C31NANODOCKVGAPD supports older DP 1.2 - that can offer a maximum resolution of 4K / 30Hz.
If you have further questions, please contact our technical support directly: support@itecproduct.com
Kind regards
i-tec team
------------------------------
Hello,
Thank you for letting us know. We will ask Digitec to fix the mistake.
Regarding the USB-C port and 4K/60Hz - that is possible but, the docking station and laptop both must support DP 1.4 standard - Intel's 11th Gen CPU and AMD's 2nd Gen Ryzen CPU and newer - both support DP 1.4 standard.
As I wrote, also a docking station needs to support it - C31NANODOCKVGAPD supports older DP 1.2 - that is able to provide max 4K/30Hz resolution.
If you would like more questions please do not hesitate to contact our technical support directly: support@itecproduct.com
Best regards
i-tec Team
Unfortunately not a rarity at Digitec... I don't even think USB-C can handle 4k/60hz in terms of bandwidth. I also wish that Digitec would clean up the product descriptions and details every now and then or that there was an (easy) way to report incorrect data.