How to skillfully respond to hate mail. Every day, Hasnain Kazim receives hateful letters from readers. But instead of simply clicking away the angry emails, he decided to write back – quick-witted, humorous, and always surprising. This equally entertaining and clever book brings together his best exchanges with the Karlheinzes of this world and proves why one should not leave the hate that lands in their inbox uncommented. Because, as Hasnain Kazim writes: "If we remain silent, we begin to accept hate. So, let’s speak up!".