There is no need for a note because the legal situation is quite clear. It seems that Digitec simply does not want to fulfil its obligations with this product.

- - - - - - - - - - - - - - - - -

Digitec (or any other Swiss dealer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or alternatively if the mains cable is permanently connected, a suitable adapter should be supplied.

If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.

Info Digitec --> https://helpcenter.digitec.ch/hc...
Point 1 --> https://www.esti.admin.ch/de...

Completely normal, manufactured in the UK. You can request an adapter free of charge here:
https://helpcenter.digitec.ch/hc...