The backrest and the seat of the chair are very loosely connected. I have already tightened the screw to the maximum several times, but the part shakes very much. Does it have to be like this? There are no assembly instructions and I don't know where else the screw should go.

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Have a look at the instruction manual for the HÅG Capisco on YouTube: https://www.youtube.com/watch?v=TrjekuZCQwE
Or check out the Flokk site, which has lots of information, documents, drawings and brochures: https://store.flokk.com/switzerland/de-ch/products/hag-capisco
Otherwise, contact Galaxus customer service, they can certainly help with the support of the manufacturer.

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Question about HAG Capisco 8106 Xtreme

The backrest and the seat of the chair are very loosely connected. I have already tightened the screw to the maximum several times, but the part shakes very much. Does it have to be like this? There are no assembly instructions and I don't know where else the screw should go.