The Community is made for enquiries concerning the ownership and use of the products. For all other questions or complaints, please contact customer service.

However, where availability is unknown, this means that we are out of stock and are waiting for information about possible supply. As soon as we have more details, we will update the delivery time.

We understand your dissatisfaction, this is perfectly normal and we are truly sorry for the circumstances. It is not in our interest to disappoint our customers with delayed deliveries.

Indeed, the delivery time is supposed to inform you, as accurately as possible, of the time you should expect to wait before receiving the item, once it has been ordered.

However, please note that this time is based on information provided to us by our supplier. Unfortunately, it is not uncommon for suppliers or manufacturers themselves to be unable to meet their deadlines and therefore delay the delivery of your item. This is why our website states that we can never guarantee a delivery time.

You can therefore contact our customer service, so that we can contact our supplier to give you a delivery date :)