EUR839,–
Petkit Pura Max
Self-cleaning litter tray
Questions about Petkit Pura Max
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Former employee
3 years ago
Due to different suppliers and delivery conditions, there may be price differences compared to other suppliers. We always try to set a price in line with the market, but this is not possible for all products.
Galaxus
1 year ago
The Petkit Pura Max self-cleaning litter box is not ideal for placement outdoors, such as on a balcony, for several reasons:
- Weather protection: The litter box is made of synthetic material and is not designed to withstand extreme weather conditions such as rain, direct sunlight or extreme temperatures.
- Optimal functioning: The automatic cleaning system and odour control work best in an enclosed, air-conditioned environment.
- Safety and hygiene: Placing it outdoors could expose the litter box to dirt, dust and other external agents that could compromise the hygiene and functionality of the product.
It is therefore advisable to use the Petkit Pura Max in an indoor environment.
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There is only one fragrance spray. In the Kaka Box you can also use a kind of fragrance stone. It costs a lot and doesn't really do anything.
2 years ago
2 years ago
Helpful answer
Have you already tried to get rid of the old litter box in the bathroom?
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Too small for a maine coon. I have 2 british shorthairs, fill the toilet when one is inside 😅 and have to change the bag every 4-5 days.
We regret that you are experiencing problems with an item purchased from us and, if you have not already done so, we invite you to register the warranty claim via your customer area. If necessary, we will be happy to help: https://www.galaxus.fr/help
Just click on the little man on bottom right. Then choose ypu cat. Scroll down and delete (cat) profile
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I'm having the same problem as you on the pure Max 2 and I can't find the damn battery.
Galaxus
7 months ago
The maximum recommended weight for a cat using this litter tray is 10 kg, with a minimum weight of 1.5 kg. It is not recommended for cats weighing less than 1.5 kg or kittens under 6 months.
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Device works as it should and nothing leaks!
Have you tried disconnecting and reconnecting the litter box?
This is unfortunately the case, depending on how much cat dust comes, the weight will change, I have 2 cats and after each cleaning I have to wait for them to go to update the weight. This is a negative point where I always have to adjust the app.
Galaxus
11 months ago
Helpful answer
The Pura Max comes with the following basic accessories: self-cleaning litter tray, litter mat, fine litter sieve, Pura Air Smart Spray with refill, roll of bin liners, litter eliminator, mains adapter, decorative stickers and user manual.
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I now suspect that you have used too coarse a litter or that the transparent cover that is intended for emptying is on the sieve.
Hi Ally, in the new version the leaks are simply covered with a good adhesive tape. You may also be able to seal the leaks in the old version in the same way.
You must reset the scale. Simply press and hold 🆗 when the start screen lights up until you hear a confirmation tone. It will then level the scales and sand. Then it should be correct again.
Have you activated kitten mode? If so, that's why. If not, maybe check your litter box's wifi connection?
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Hello east side loud
Galaxus
1 year ago
Helpful answer
The Petkit Pura Max litter tray is equipped with weight and infrared sensors that recognise the cat's weight and presence. These sensors make it possible to check the cat's weight and determine the frequency and duration of visits to the loo, giving a better overview of the cat's health.
Automatically generated from the .I hope your cats all have a slightly different weight. Because the cats are registered with their weight at the beginning and then kept apart.
Galaxus
1 year ago
edit: The PetKit Pura Max litter tray is designed to accommodate cats of different sizes, but is mainly recommended for cats weighing up to 8 kg and aged over 6 months.
If you're referring to compatibility with Main Coon cats, which are generally larger and heavier than average, it's important to note that the Pura Max can accommodate cats up to 8kg. However, for larger Main Coons, it may be a little cramped, especialmente if the cat exceeds this weight limit or is significantly larger than average.
Automatically generated from the .It should be noted that the drum is never completely leak-proof.
It is important that you use well-binding litter and still remove the drum every few months and clean everything. In your case, it should almost certainly help if you replace the mat in the drum once. Petkit cylinder mat
It get clogged every now and then. Try to use a cotton bud (for the ears) to declog it, and manually press deodorize a few times to help it declog (from the app)
Automatic setting activated in the application? Maybe reset the device.
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