Petkit Pura Max
Self-cleaning litter tray
Questions about Petkit Pura Max
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Former employee
3 years ago
Due to different suppliers and delivery conditions, there may be price differences compared to other suppliers. We always try to set a price in line with the market, but this is not possible for all products.
I can't help you, you'll have to ask PetKit's after-sales service or look on a Facebook forum for this product.
Galaxus
1 year ago
The Petkit Pura Max self-cleaning litter box is not ideal for placement outdoors, such as on a balcony, for several reasons:
- Weather protection: The litter box is made of synthetic material and is not designed to withstand extreme weather conditions such as rain, direct sunlight or extreme temperatures.
- Optimal functioning: The automatic cleaning system and odour control work best in an enclosed, air-conditioned environment.
- Safety and hygiene: Placing it outdoors could expose the litter box to dirt, dust and other external agents that could compromise the hygiene and functionality of the product.
It is therefore advisable to use the Petkit Pura Max in an indoor environment.
Automatically generated from the .
There is only one fragrance spray. In the Kaka Box you can also use a kind of fragrance stone. It costs a lot and doesn't really do anything.
Former user
2 years ago
Former user
2 years ago
Helpful answer
Have you already tried to get rid of the old litter box in the bathroom?
Helpful answer
Too small for a maine coon. I have 2 british shorthairs, fill the toilet when one is inside 😅 and have to change the bag every 4-5 days.
Unfortunately, we are currently unable to offer the mains adapter for this product separately. Please contact the manufacturer directly in this regard: https://support.petkit.ch/support....
Helpful answer
The original packaging states:
Width 62 cm × Length 53.8 cm × Height 55.2 cm.
These dimensions correspond to the actual size.
Yes, you get an indication/notification when it's time to empty the waste bin or to change the litter, but this function is more app-based via status messages, not an exact per cent or fill level sensor in the classic sense.
We regret that you are experiencing problems with an item purchased from us and, if you have not already done so, we invite you to register the warranty claim via your customer area. If necessary, we will be happy to help: https://www.galaxus.fr/help
Just click on the little man on bottom right. Then choose ypu cat. Scroll down and delete (cat) profile
Helpful answer
I'm having the same problem as you on the pure Max 2 and I can't find the damn battery.
Helpful answer
With the Petkit Pura Max 2, the app connection is actually mandatory. Without a connection to the app, neither the cleaning cycles can be started nor the manual clean button used.
Unfortunately, there is no real offline mode. The app is required for the initial set-up and saving the configuration. Only then do certain basic functions such as automatic cleaning after use run, but only once the device has been set up via the app.
If you don't want to permanently integrate the litter tray into your home network, you can set it up via a smartphone hotspot and then deactivate the Wi-Fi again. Alternatively, you can also set up a separate guest network just for the device.
Unfortunately, the Pura Max 2 does not work completely without an app and Wi-Fi.
Galaxus
9 months ago
The maximum recommended weight for a cat using this litter tray is 10 kg, with a minimum weight of 1.5 kg. It is not recommended for cats weighing less than 1.5 kg or kittens under 6 months.
Automatically generated from the .Device works as it should and nothing leaks!
Have you tried disconnecting and reconnecting the litter box?
This is unfortunately the case, depending on how much cat dust comes, the weight will change, I have 2 cats and after each cleaning I have to wait for them to go to update the weight. This is a negative point where I always have to adjust the app.
Galaxus
11 months ago
Helpful answer
The interior space for the cat in the litter tray measures approximately 62 cm in width, 53.8 cm in length and 55.2 cm in height. These dimensions correspond to the total interior space available to the cat. The litter tray is suitable for cats from 6 months of age and a weight of at least 1.5 kg up to a maximum of 10 kg.
Automatically generated from the .Galaxus
1 year ago
Helpful answer
The Pura Max comes with the following basic accessories: self-cleaning litter tray, litter mat, fine litter sieve, Pura Air Smart Spray with refill, roll of bin liners, litter eliminator, mains adapter, decorative stickers and user manual.
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I now suspect that you have used too coarse a litter or that the transparent cover that is intended for emptying is on the sieve.
Helpful answer
I don't recommend it for large breed cats like the Main Coon. Neakasa is more suitable because it is open and spacious 😉
Yes, only the cylinder can be found on certain sites or from the manufacturer.
It's a great promotion at this price for the second generation (Petkit Pura Max 2)! Even the first one isn't that cheap... Frankly at this price I'm buying it directly from the site mentioned 🙂 👌🏽
Helpful answer
We have two cats and have to refill the litter every 4-5 days
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