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Neakasa M1 litter tray (Self-cleaning litter tray)

Neakasa M1 litter tray

Self-cleaning litter tray


Question about Neakasa M1 litter tray

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PulloveraNervosa69

6 months ago

I have been using the litter tray for four months. Until two days ago when I removed the dirt tray an alarm would sound and the red light would come on. I would also get a notification on my mobile phone. Now it doesn't do that any more. I tried looking underneath to see if I could find the sensor but I couldn't figure out anything so I don't know what to do. Can anyone give me advice?

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PulloveraNervosa69

6 months ago

The notification on the phone no longer comes because when I remove the dirt drawer the sensor does not notice it. The sensor has failed so it doesn't light up or send the notification that the drawer has been removed

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Anonymous

6 months ago

What does the notification on your phone mention is the issue?