Is it possible to reorder the springs here? After switching it on for the first time, the whole spring is already gone and the one that came with it as a replacement would have to be fitted. In order to be able to use the device in the long term, replacement springs would be very valuable.

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Unfortunately, we cannot order replacement springs here and we do not know when we will be able to supply the item again. At best, you can get information about availability directly from the manufacturer. However, it looks like the manufacturer only has a webpage in English: https://homerunpet.com/

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Question about HomeRunPet CT10

Is it possible to reorder the springs here? After switching it on for the first time, the whole spring is already gone and the one that came with it as a replacement would have to be fitted. In order to be able to use the device in the long term, replacement springs would be very valuable.