For this problem, contact Digitec/Galaxus customer service directly and they will deal with the problem.
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Digitec (or any other Swiss retailer) is obliged to supply electrical appliances with a Swiss plug. If the appliance is supplied with a foreign plug, a suitable replacement cable should be supplied if the mains cable is pluggable or, alternatively, a suitable adapter if the mains cable is permanently connected.
If the appliance is delivered without a suitable plug, complain to the customer service and insist on a cable or an adapter, free of charge.
Info Digitec --> https://helpcenter.digitec.ch/hc...
Point 1 --> https://www.esti.admin.ch/de...
I am very sorry that you received the item without an adapter. Of course, I have sent you a delivery of the missing adapter. You should receive it within the next few days. I would recommend that you contact our customer service directly if you have such a concern.
We do not currently offer the seal. We may be able to order it for you. The best thing to do is to contact our customer service department directly at https://helpcenter.digitec.ch/hc.... Then your request can be checked individually. :) LG