The Community is made for enquiries concerning the ownership and use of the products. For all other questions or complaints, please contact customer service => https://helpcenter.galaxus.ch/hc/fr

According to the information in our system, the product has a Swiss plug. However, if this should not be the case, we will deliver a mini adapter at our expense with the order. This is what it would look like: Max Hauri Fixed Adapter (Schuko Socket, Type E+F (CEE 7/7)). Once you receive it, simply clip it onto the European size plug and you're done! The item will work as if the socket had always been Swiss.