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Statutory warranty score
How often does a product of this brand in the «Robot vacuum cleaners» category have a defect within the first 24 months?
Source: Galaxus- 1.TP-Link2,8 %
- 2.Roborock4,4 %
- 3.Kärcher4,7 %
- 3.Mova4,7 %
- 5.Dreame4,9 %
Statutory warranty case duration
How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?
Source: Galaxus- 8.Samsung10 days
- 9.Dreame11 days
- 9.Mova11 days
- 9.Roborock11 days
- 12.Kärcher14 days
Return rate
How often is a product of this brand in the «Robot vacuum cleaners» category returned?
Source: Galaxus- 3.TP-Link2,8 %
- 4.DJI2,9 %
- 4.Roborock2,9 %
- 6.Xiaomi3,2 %
- 7.iRobot3,7 %
Source: Galaxus