Dear team,
We use Dreame X50 Ultra for our 1,000m2 clothing shop. It recognises the clothes very well and doesn't tangle them. Over clothes that hang close to the floor, it moves nicely underneath and carries out its vacuuming and mopping tasks. We have divided the 1 room into several zones, as it was initially overwhelmed by the wide variety of challenges (mirrors, racks, changing room structures as if shopping trolleys, moved clothes racks, long metal racks). Since the manual division into several "rooms/zones", it cleans perfectly.
As we have a warehouse on 3 floors in the same building (3 x 500 m2 each) and 1 lift, the following question: Can the robot be supplemented with additional docking stations?
In other words, 1 robot with 4 stations on different floors. This would allow it to carry out its task without having to return to the original station to recharge the battery or change the water. If the battery goes to 0%, after a while it may stop the previous task.

2nd question: Regarding the latest Matrix 10 Ultra model: Can the mops be purchased separately and used manually for the Dream X50?
As the Dream X50 probably doesn't work with the Matrix 10 docking station - or does it?

Looking forward to your answer :) and

Kind regards
Alexandra

Question

Dear team,
We use Dreame X50 Ultra for our 1,000m2 clothing shop. It recognises the clothes very well and doesn't tangle them. Over clothes that hang close to the floor, it moves nicely underneath and carries out its vacuuming and mopping tasks. We have divided the 1 room into several zones, as it was initially overwhelmed by the wide variety of challenges (mirrors, racks, changing room structures as if shopping trolleys, moved clothes racks, long metal racks). Since the manual division into several "rooms/zones", it cleans perfectly.
As we have a warehouse on 3 floors in the same building (3 x 500 m2 each) and 1 lift, the following question: Can the robot be supplemented with additional docking stations?
In other words, 1 robot with 4 stations on different floors. This would allow it to carry out its task without having to return to the original station to recharge the battery or change the water. If the battery goes to 0%, after a while it may stop the previous task.

2nd question: Regarding the latest Matrix 10 Ultra model: Can the mops be purchased separately and used manually for the Dream X50?
As the Dream X50 probably doesn't work with the Matrix 10 docking station - or does it?

Looking forward to your answer :) and

Kind regards
Alexandra

Answer

The Dreame X50 Ultra only works with one docking station. Multiple stations on different floors cannot be used automatically.
Although it can store up to 4 cards for different floors, they must be moved manually. Without a station on the floor, it can only vacuum dry, not mop or clean itself.

Mops and docking stations of the Matrix 10 Ultra are not compatible with the X50 Ultra.
They differ mechanically and functionally, so only original X50 Ultra parts should be used.

Your data. Your choice.

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