I have not found any specific information on Esperanza's 'ECG011' product, but I can provide you with a general guide on the use of an appliance that combines a steamer and rice cooker, which might be useful.

## General User Guide

### Steamer
1. Preparation:
- Make sure the appliance is placed on a stable surface and away from children.
- Fill the water tank to the maximum recommended level.
- Add any flavourings or herbs to the steam chamber.

2. Use:
- Connect the appliance to the electricity supply.
- Select the desired steam mode (e.g. temperature and intensity).
- Place the food to be cooked in the steam chamber.
- Wait until the steam is activated and the food is cooked according to your preferences.

3. Cleaning:
- Disconnect the appliance from the electricity supply.
- Wash the water tank and removable parts with hot soapy water.
- Dry all parts thoroughly to prevent limescale build-up.

### Rice cooker
1. Preparation:
- Rinse the rice and place it in the rice cooker bowl.
- Add the recommended amount of water for the type of rice you are using.
- Add any seasonings or flavourings.

2. Use:
- Connect the appliance to the electricity supply.
- Select the rice cooking mode (e.g. white rice, brown rice, etc.).
- Wait until the rice is cooked. The appliance should automatically switch to keep warm mode.

3. Cleaning:
- Disconnect the appliance from the electricity supply.
- Wash the bowl and removable parts with warm soapy water.
- Dry all parts thoroughly to prevent limescale build-up.

### General tips
- Maintenance: Clean the appliance regularly to prevent limescale build-up and ensure a long service life.
- Safety: Do not leave the appliance unattended during use and ensure that it is out of reach of children.

If you need specific instructions for the Esperanza "ECG011" model, I recommend you consult the user manual supplied with the product or contact Esperanza customer service directly.