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Xiaomi Mi Air Purifier Pro (60 m²)

Xiaomi Mi Air Purifier Pro

60 m²


Question about Xiaomi Mi Air Purifier Pro

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Alex_ALA

5 years ago

Hello. I purchased two Xiaomi Mi Air Pro devices approximately one year ago. Initially I was really satisfied with the quality of air purifying and low level of noise. Unfortunately, after 1.5 - 2 months of usage, both devices started to produce a substantial noise even if device and its major fan was switched off. The only way to stop the noise was to take off the power supply. I googled the issue and found that this noise is made by air quality sensor fan. Please let me know if it can be fixed or replaced. Thanks!

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Former employee

5 years ago

For this request, it would be best to contact our customer service directly, so your case can be checked individually: https://helpcenter.galaxus.ch/hc...