Hello together,

I hope you can help me, since 2 weeks the Xiaomi Mop Essential says that the mop holder is not installed.
But it is installed all the time. I took it off and cleaned it but it still doesn't recognise it, water has it in at the top too. Can you please help me?

Thank you
Greetings

Question

Hello together,

I hope you can help me, since 2 weeks the Xiaomi Mop Essential says that the mop holder is not installed.
But it is installed all the time. I took it off and cleaned it but it still doesn't recognise it, water has it in at the top too. Can you please help me?

Thank you
Greetings

Answer

Hi, maybe if you reset the hoover and set it up again it will work. If you need help resetting, I have a useful link for you: https://www.hardreset.info/de...

Hope it works. LG Jan

Hope it works. LG Jan

Your data. Your choice.

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Question about Xiaomi Mop Essential

Hello together, I hope you can help me, since 2 weeks the Xiaomi Mop Essential says that the mop holder is not installed. But it is installed all the time. I took it off and cleaned it but it still doesn't recognise it, water has it in at the top too. Can you please help me? Thank you Greetings