Hello, we bought the Trisa Electronics Cyclone about 3 years ago. Unfortunately, it doesn't say how often you have to change the filter and it has sucked worse and worse. Especially on carpet, the result is not very satisfactory. The cord on ours is also very short. The dust sticks extremely to the material of the foot, i.e. the foot gets dirty very quickly on the inside and has to be cleaned constantly, as otherwise plugs form in the foot and clog it. Now I would like to order new filters, but I can't find any suitable ones, or it doesn't say here in the product description which filters I can buy for my type of hoover, it is apparently no longer in the range, but looks the same as this one. But maybe the poor suction performance is also a warranty issue? Who can help me here

Question

Hello, we bought the Trisa Electronics Cyclone about 3 years ago. Unfortunately, it doesn't say how often you have to change the filter and it has sucked worse and worse. Especially on carpet, the result is not very satisfactory. The cord on ours is also very short. The dust sticks extremely to the material of the foot, i.e. the foot gets dirty very quickly on the inside and has to be cleaned constantly, as otherwise plugs form in the foot and clog it. Now I would like to order new filters, but I can't find any suitable ones, or it doesn't say here in the product description which filters I can buy for my type of hoover, it is apparently no longer in the range, but looks the same as this one. But maybe the poor suction performance is also a warranty issue? Who can help me here

Accepted Answer

Good day Cmarchand

Thank you for your kind message. 

As we are constantly renewing and expanding our range, it is sometimes with a heavy heart that we have to retire certain products. 
We recommend that you change the filters every six months, depending on your needs, so that you can continue to benefit from strong suction power. 

The Cyclone Comfort Clean T6301 filters are compatible with your hoover. 

We thank you and wish you a relaxing weekend. 


Sunny greetings from Triengen
Your Trisa Electronics Team

Answer

Grüezi

Without wishing to be indelicate, I am sorry to say that this is a very cheaply constructed hoover. After one year, we decided to buy another model. However, the filters of the successor model are compatible.

Your data. Your choice.

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