Dreame W10 (Vacuum mopping robot)

Dreame W10

Vacuum mopping robot


Question about Dreame W10

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agschribe

3 years ago

I always get the error message "The water level of the wash board is abnormal" when wet mopping. I clean the washboard after every wash and blow through the nozzles, but unfortunately this doesn't help. Can anyone help me?

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lfreylfrey

2 years ago

There are two pairs of electric sensors on the left and right that try to detect a high water level.
Look in during self-cleaning to see if there is foam. Foam can trigger a false alarm. It did for me.

If so: Empty the fresh water tank, fill it with water only, start the self-cleaning, if there is an error message, press continue, then start the self-cleaning again until about 4 self-cleaning cycles have been completed.

Afterwards, use a cleaning agent that does not/barely forms foam. Maybe dissolved dishwashing detergent or all-purpose cleaner? I don't have any really good advice. Or use much less of the existing one.

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Chantal Schneider

3 years ago

If everything has already been cleaned, only sending it in under warranty can help so that the item can be checked. May be a sensor fault that would be impossible to determine remotely.