I bought one and the temperature does not go below 25 degrees (for red wines). I am keeping more then 15 centimeters from the wall even though, the problem persists. For the white wines, the temperature is normal (11 dregrees).

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Maybe there is an issue with it. We advise you to contact our customer service for opening a warranty case. 

https://helpcenter.galaxus.ch/hc/en-us/requests/new

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Question about Kibernetik THD21

I bought one and the temperature does not go below 25 degrees (for red wines). I am keeping more then 15 centimeters from the wall even though, the problem persists. For the white wines, the temperature is normal (11 dregrees).