It seems to me that Galaxus is taking the piss out of everyone, I've been waiting 11 days now to hear back, no one has bothered to let me know anything or what happened to my parcel. Not even the lowest and worst company does such things, shame on you! I'm finished with you, shame on you.

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Community is made for questions concerning the ownership and use of products. If you have any complaints or other questions, please contact customer service. https://helpcenter.galaxus.ch/hc/it/requests/new

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Question about Rowenta Turbo Silent Extreme +

It seems to me that Galaxus is taking the piss out of everyone, I've been waiting 11 days now to hear back, no one has bothered to let me know anything or what happened to my parcel. Not even the lowest and worst company does such things, shame on you! I'm finished with you, shame on you.