The Community is made for claims concerning the ownership and use of the products. For all other questions or complaints, please contact customer service.

Delivery date information is included in your order.

Indeed, the delivery time is supposed to inform you, as accurately as possible, of the time you should expect to wait before receiving the item, once it has been ordered.

However, please note that this time is based on information provided to us by our supplier. Unfortunately, it is not uncommon for suppliers or manufacturers themselves to be unable to meet their deadlines and therefore delay the delivery of your item. This is why our website states that we can never guarantee a delivery time.