Your data. Your choice.

If you select «Essential cookies only», we’ll use cookies and similar technologies to collect information about your device and how you use our website. We need this information to allow you to log in securely and use basic functions such as the shopping cart.

By accepting all cookies, you’re allowing us to use this data to show you personalised offers, improve our website, and display targeted adverts on our website and on other websites or apps. Some data may also be shared with third parties and advertising partners as part of this process.

Aqara Stroke G3 (2304 x 1296 Pixels)
EUR86,56

Aqara Stroke G3

2304 x 1296 Pixels


Question about Aqara Stroke G3

avatar
st.schafroth

2 years ago

Hello everyone, I bought the Aqara Camera Hub G3, unfortunately I noticed that when I am not at home no picture is displayed in Apple HomeKit and the camera is not accessible. When I am at home it works without problems with the Apple HomeKit app, does anyone know what the problem is? It always works in the Aqara app, regardless of whether I'm at home or not.

Avatar
avatar
nick.roberts

2 years ago • purchased this product

purchased this product
I found that by having the phone/apple tv time both setting set to "Automatic" worked for me, I saw the AppleTV had the time/time zone set manually. Also, if you have a manual DNS setting on the Apple TV (in Network options), that impacts Homekit too
avatar
Anonymous

2 years ago • purchased this product

purchased this product
I've heard that Apple's Homekit has certain limitations. You would probably just have to use the Aqara app.
avatar
dicasola

2 years ago • purchased this product

purchased this product
with the aqara home 'camera cloud storage' system (approx. $50/year) it works perfectly for my 2 video cameras
avatar
platzbern

2 years ago • purchased this product

purchased this product
If you have external access to your Apple Home Kit devices, then it could be that you have not enabled the stream when you are absent? Look in Home Kit at the camera under Settings - Recording settings - When absent...
avatar
Anonymous

2 years ago • purchased this product

purchased this product
As far as I know, this had to do with the Icloud. You can only set the recording settings to stream when you are away if the Icloud is activated or something.