I received an email proposing a discount on this product at 11.20am. Now, at 15.45, by clicking on the link the discount is no longer available.... How do I get the discount you emailed me?

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If you have not already done so, please contact our Customer Service. We can be reached by e-mail, chat or telephone via the helpcentre: https://helpcenter.galaxus.ch/hc/it/requests/new

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Question about LEGO 60419 Police Station on Prison Island

I received an email proposing a discount on this product at 11.20am. Now, at 15.45, by clicking on the link the discount is no longer available.... How do I get the discount you emailed me?