Subject: Jamara Gyro V2
The battery of the helicopter can no longer be charged. The red LED does not light up when it is connected to the mains. Cable and plug have been checked and are OK.
Question:
What is the procedure for warranty service?
What is the procedure for replacing the helicopter?
Where should the helicopter be returned and to which address?
When will I receive a replacement?

Question

Subject: Jamara Gyro V2
The battery of the helicopter can no longer be charged. The red LED does not light up when it is connected to the mains. Cable and plug have been checked and are OK.
Question: 
What is the procedure for warranty service?
What is the procedure for replacing the helicopter?
Where should the helicopter be returned and to which address?
When will I receive a replacement?

Answer

Guarantees can be entered directly in the customer account under the heading "Return and guarantee". There you will be instructed on how to proceed.

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Question about Jamara Gyro V2