You are probably referring to the inspected returns. Returns are processed by us if necessary and then reintroduced to the trade as "used and tested" with a corresponding discount.

Reconditioned items are always labelled with the note "slight signs of use". "Slight signs of use" generally means that the item is used but in good condition. There may be minor, barely visible signs of wear, such as minimal scratches on the surface. You can find a small magazine article about this here: https://www.galaxus.ch/de...