WD My Cloud EX2 Ultra

2 x 18 TB, WD Red
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Product details

Store your content securely and centrally on this high-performance network-attached storage (NAS). Access it from anywhere over the internet and enjoy your media wherever you are.

Key specifications

Max. number of hard disks
2
Memory
1 GB
NAS HDD assembly
NAS Hardbundle
Total storage capacity
36 TB
RAID configuration
JBOD
Network connections
RJ45 (1x)
Exact USB ports
USB-A 3.0 (2x)
Item number
15808026

General information

Manufacturer
WD
Category
NAS
Manufacturer no.
WDBVBZ0360JCH-EESN
Release date
5.1.2021

Colour

Colour
Black
Exact colour description
Black

NAS properties

NAS HDD assembly
NAS Hardbundle
Model
Desktop
Max. number of hard disks
2
Hard drive form factor
3.5"
RAID configuration
JBOD
Memory type
DDR3-RAM
Memory
1 GB
Maximum possible memory
36000 GB

Hard drive slots

Data storage configuration
2 x 18 TB
Total storage capacity
36 TB
HDD/SSD model
WD Red
Hard disk additional functions
Hot swapping

Processor

Processor type
Armada 385
Clock frequency
1.30 GHz
Number of processor cores
2 -Core

Network connections

Network connections
RJ45 (1x)

Wireless transmission

Connectivity
Ethernet

Additional connections

USB ports
USB-A
Exact USB ports
USB-A 3.0 (2x)

Sustainability

Manufacturer commitment
SBTi

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
ACLan (RJ-45)

Product dimensions

Length
30.50 cm
Width
9.91 cm
Height
17.15 cm
Weight
2.30 kg

Package dimensions

Length
30 cm
Width
24.20 cm
Height
18.30 cm
Weight
3.15 kg

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Reviews & Ratings

Statutory warranty score

How often does a product of this brand in the «NAS» category have a defect within the first 24 months?

Source: Galaxus
  • 1.QNAP
    0,9 %
  • 1.Synology
    0,9 %
  • 3.WD
    1,6 %
  • 4.Asustor
    2 %

Statutory warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Galaxus
  • 1.Synology
    5 days
  • 2.WD
    8 days
  • 3.QNAP
    9 days

Return rate

How often is a product of this brand in the «NAS» category returned?

Source: Galaxus
  • 2.QNAP
    2,9 %
  • 3.Ugreen
    3,4 %
  • 4.WD
    4,5 %
  • 5.Asustor
    6,6 %
  • 6.Terramaster
    13,9 %
Source: Galaxus